FAQ
Frequently Asked Questions
Got questions? We’ve got answers! Our FAQ page covers everything you need to know about Nature Quest Journey, from booking and safety to what to bring on your trip. Whether you’re a first-time adventurer or a seasoned explorer, find all the essential information to make your experience smooth and unforgettable. If you still have questions, feel free to reach out to us!
General Questions
Q: What makes Nature Quest Journeys supplements different?
A: Our products are crafted for active, wellness-focused lifestyles using clean, third-party tested ingredients. We focus on botanical blends and essential nutrients that support energy, recovery, immunity, and overall balance — without synthetic fillers or harsh additives.
Q: Can I take these supplements if I’m not an athlete or hiker?
A: Absolutely. While our formulas are inspired by outdoor performance, they’re designed for anyone seeking better energy, immune support, and wellness in daily life.
Q: Do you ship outside of Canada?
A: At the moment, we ship across Canada. We’re working on expanding to other regions soon — sign up for our newsletter for updates!
Q: How can I contact customer support?
A: You can email us at nature.questjourney@mail.com
Energy & Endurance Boosters
Q: What are energy boosters, and how do they work?
A: Our energy boosters are made with natural ingredients to enhance stamina and reduce fatigue, perfect for long hikes or intense activities.
Q: Are these products safe for daily use?
A: Yes, our formulas are designed for safe, everyday use, but always follow the recommended dosage.
Hydration & Electrolyte Replenishment
Q: Why do I need electrolyte replenishment?
A: Electrolytes help maintain hydration, prevent cramps, and support endurance, especially during high-intensity activities.
Q: Do these contain artificial flavors or sugars?
A: No! Our hydration products are made with natural flavors and no artificial sweeteners.
Others
Q: What ingredients support immunity?
Q: Can I take these daily?
Q: What’s the best product for joint pain?
A: Our Joint & Mobility Support products contain Glucosamine, Chondroitin, and Turmeric to help reduce inflammation and improve flexibility.
Q: Are these suitable for all ages?
A: Yes, but consult a doctor if you have any pre-existing joint conditions.
Q: What makes your sleep aids natural?
Q: Are they non-habit forming?
Q: What kind of snacks do you offer?
Q: Do you have vegan options?
Q: What’s the best product for post-workout recovery?
Q: Can I use these after any type of exercise?
What to Pack & Important Info
What to pack?
Wear comfortable, weather-appropriate clothing and sturdy footwear. Bring a refillable water bottle, snacks, and a small backpack for your essentials.
Sunscreen, sunglasses, and a hat will help protect you from the sun. A waterproof jacket is useful in case of unexpected weather.
If your activity requires special equipment, we provide it, but you can bring your own if it meets safety standards.
Get directions
We are located at 123 Adventure Way, Banff, AB T1L 1A1, Canada.
Use Google Maps for accurate directions. Parking is available at most adventure sites.
Transportation options may be available for select experiences. Contact us for details.
Where to go?
Your meeting point depends on the activity booked. Details will be provided in your confirmation email.
Some activities start at our main office, while others begin at designated outdoor locations.
Arrive at least 15 minutes early to check in and prepare for your adventure.
Required documents
All participants must complete a waiver form before starting an activity.
Minors (under 18) need a parent or guardian to sign on their behalf.
Some activities may require additional documents, such as certifications for advanced experiences. Check your confirmation email for details.
Have questions? Contact us anytime—we’re happy to help! 🚀
